Shipping and delivery

1. Order Processing
All orders placed on fiveend.com are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, including tracking information (if applicable).

2. Shipping Times
Our standard delivery timeframe is 7-10 business days from the date of shipment.
Please note that delivery times may vary depending on your location and any unforeseen carrier delays.

3. Shipping Locations
We currently ship to mostly all domestic addresses within India.
We do not ship internationally at this time. Please stay tuned as we expand our services.

4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this number to track your shipment on the carrier’s website.

5. Failed Deliveries & Return Shipments
If a package is returned to us due to an incorrect or incomplete address, unavailability to receive the package, or any other reason beyond our control, we will contact you to arrange re-delivery. Additional shipping charges may apply.

6. Damaged or Lost Packages
If you receive a damaged package or if your package is lost in transit, please contact our support team at support@fiveend.com within 5 business days of the estimated delivery date. We will assist you in resolving the issue as quickly as possible.

7. Contact Us
For any questions regarding shipping or delivery, please reach out to our support team:

Email: support@fiveend.com

8. Shipping Policy Note:
Free shipping is available on orders with a final payable amount of ₹499 or above after any discounts are applied. If a discount brings the total below ₹499, standard shipping charges will apply.